We are writing you to let you know how pleased we are with the basement refinishing that you did for us. The basement finishing system has exceeded our expectations in many ways — we are very happy with its appearance and we are especially pleased with its sound absorbing qualities.  It creates a great acoustic environment for our home theatre viewing and listening to music.  In addition, it has cut down tremendously on the noise that we previously heard between our basement and our first floor rooms.   For our two children, it has turned the basement into their favorite room in the house!

We were also pleased with our installer.   Bill McMinn. He was always polite and courteous, and his work was nicely done.  He even took the initiative to make slight modifications to the plans, in order to give us a little more space an even nicer appearance than we would have had without his extra effort.

Thanks for making such a great product.  We have already recommended it to several of our friends, and we will continue to do so.

Sincerely,

Glenn & Elaine R.

http://www.bythezip.com/companies/1000011615.htm

FROM: Judi A. and Ken Z.
New Hope, PA

DATE:  April 28, 2005

SUBJECT:  Project Completion — Job Well Done!
__________________________________________
We just wanted to let you know that we are very pleased with the handling and installation of our basement-finishing project. The entire team has been professional and very pleasant to deal with throughout the entire process.

Bobby and Rob provided a great level of service throughout this project.  All of our questions and concerns were addressed promptly and efficiently.  Overall, this was a job well done and we wanted to communicate our satisfaction.

Best Regards,

Judi & Ken

Attn: Installation Department
Re:  Basement Project, 12 Prestwick Drive
Voorhees, NJ

Gentlemen,

We would like to take this opportunity to compliment your timely and professional installation at our home.
 The Afflerbach Construction crew was clean and efficient.  They took the time to explain their progress and intentions.  They were respectful of our time and property.

They have positively contributed to a very pleasant basement project.

Sincerely,

Paul and Cathy D.

Dear Owens Corning,

We are writing you to let you know how pleased we are with the basement refinishing that you did for us. The basement finishing system has exceeded our expectations in many ways — we are very happy with its appearance and we are especially pleased with its sound absorbing qualities.  It creates a great acoustic environment for our home theatre viewing and listening to music.  In addition, it has cut down tremendously on the noise that we previously heard between our basement and our first floor rooms.   For our two children, it has turned the basement into their favorite room in the house!

We were also pleased with our installer.   Bill McMinn. He was always polite and courteous, and his work was nicely done.  He even took the initiative to make slight modifications to the plans, in order to give us a little more space an even nicer appearance than we would have had without his extra effort.

Thanks for making such a great product.  We have already recommended it to several of our friends, and we will continue to do so.

Sincerely,

Glenn & Elaine R.

Mr. Carpenter:

I would like to take this opportunity to thank your company for the outstanding job that was done to transform our basement.  The product speaks for itself, so I would especially like to commend our foreman–Ian.

It has been a long time since w have received the level of customer service provided by Ian. He was punctual every day, efficient with his time; his knowledge of the finishing system and the installation process was commendable.  He showed genuine concern as to whether we were truly satisfied with his progression of the work and the quality of the work he was preforming. He did an excellent job in finishing our basement and I would recommend his work to anyone.  Your franchise is lucky to have an employee like Ian, if more companies in the world had employees like Ian, many more customers would truly be satisfied with the finished product(s) they receive.

Thanks again–Ian made all the difference in th completion of our basement.

Sincerely,

Tina F.
Boothwyn, PA

Dear Owens Corning,

We are writing you to let you know how pleased we are with the basement refinishing that you did for us. The basement finishing system has exceeded our expectations in many ways — we are very happy with its appearance and we are especially pleased with its sound absorbing qualities.  It creates a great acoustic environment for our home theatre viewing and listening to music.  In addition, it has cut down tremendously on the noise that we previously heard between our basement and our first floor rooms.   For our two children, it has turned the basement into their favorite room in the house!

We were also pleased with our installer.   Bill McMinn. He was always polite and courteous, and his work was nicely done.  He even took the initiative to make slight modifications to the plans, in order to give us a little more space an even nicer appearance than we would have had without his extra effort.

Thanks for making such a great product.  We have already recommended it to several of our friends, and we will continue to do so.

Sincerely,

To: Owens Corning Aston PA

Subject: Letter of Recommendation for Harry Dean

Dear Sir or Madam,

Harry Dean completed our basement renovation using the Owens Corning Basement Finishing System in September 2004. His professionalism and quality of work were excellent.  Harry always communicated the progress of the job and made sure his work area was cleaned or at the end of his day.  He was instrumental in giving us ideas and he came into our home and treated it as if it were his own.  He takes pride in his work and it shows.  We couldn’t have had a better finished product without his expertise.

We would strongly recommend Harry to others and would certainly not hesitate to hire him and Owens Corning for future work.

Sincerely,